What to Do When a Loved One Dies in Montreal, Quebec: A Comprehensive Guide (2025)

By Cleo Funeral and Cremation Specialists
8 minute read
  • When a loved one passes away, it's important to balance your emotional and practical needs. Don't forget to prioritize your grieving process before diving in to planning funeral arrangements.
  • During this difficult time, allow yourself to rely on your close friends and family's help, and don't be afraid to ask for support.
  • There are plenty of local resources offered in the Montreal area to help you through this difficult time. From government agencies, to local support groups and even local funeral homes who can guide you through your grief.

Losing a loved one is one of life's most profound and painful experiences. When a death occurs, especially in the Montreal area, the flurry of practical details that need to be handled can feel overwhelming on top of your grief. This comprehensive guide will walk you through the necessary steps to take when a family member or close friend passes away in the Montreal, Quebec region.

1. Take Time to Grieve

The first and most important thing to do is allow yourself and your family the space and time to grieve. Losing someone close to you is a monumental loss, and there's no right or wrong way to process those emotions. Some find comfort in being surrounded by loved ones, while others prefer solitude. Honor your own grieving needs during this difficult transition.

2. Notify Close Family and Friends

Once you've had a chance to absorb the news yourself, your next step is to reach out to the deceased's immediate family members and closest friends. This allows them to make arrangements to be with you and provide support. Don't feel the need to make every single call - enlist other family members to help share the sad news.

3. Contacting the Deceased's Doctor and Employer

If your loved one was under the care of a physician, you'll want to inform their doctor of the passing. The doctor can then provide the official time and cause of death, which will be needed for the death certificate. 
If the deceased was employed, you should also notify their employer. Many companies in Quebec have specific procedures they require when an employee passes away. Providing this notification early on can help ensure all administrative matters are handled properly.

4. Choose a Montreal Funeral Home

One of the most important decisions you'll need to make is selecting a funeral home to handle the final arrangements. Your loved one may have already pre-planned their own funeral and specified their preferences, which will make this process much easier. If not, take the time to research local Montreal funeral homes and meet with a director to discuss your options.

The funeral home can guide you through key decisions like:

  • Embalming and preparation of the body
  • Viewing/visitation arrangements
  • Funeral or memorial service planning
  • Burial or cremation preferences
  • Casket, urn, or other container selection
  • Cemetery plot or niche arrangements  
  • Obtaining the official death certificate

5. Lean on Your Support Network

Dealing with a death in the family can feel overwhelming, both emotionally and logistically. Leaning on your support system can make a big difference.

Don't be afraid to accept offers of help from loved ones during this time.


They may be able to assist with: making phone calls, sending notifications, preparing food, running errands, or any other task.

Additionally, many religious organizations, funeral homes, and community groups in the Montreal area offer grief counseling and support services that you may find beneficial.

Don't hesitate to seek out professional support if you're struggling with intense or prolonged grief.


6. Notify Relevant Institutions and Agencies

Some important government agencies, financial institutions, and other organizations  include:

  • Régie des rentes du Québec (Quebec Pension Plan)
  • Veterans Affairs Canada (if the deceased was a veteran)
  • Life insurance companies
  • Banks, credit card issuers, and other lenders
  • Utility providers
  • Post office
  • Clubs, associations, and subscriptions


Gathering important documents ahead of time, such as financial records, military service info, and insurance policies, can make these notifications much easier. The funeral home may also be able to assist with some of these institutional contacts.

7. Honor Your Loved One's Final Wishes

If your loved one had pre-planned their own funeral or created an advance directive, be sure to carefully follow their specific wishes. Even if there are no formal plans in place, take time to reflect on how the deceased would have wanted to be remembered. This can help guide decisions around the type of service, memorial tributes, and final disposition of the remains.

Additional considerations in Quebec regarding a loved one's final wishes

  • Organ and tissue donation: If your loved one was a registered donor, you'll need to communicate this to the proper authorities.
  • Funeral/cremation preferences: Quebec has unique laws around embalming and burial/cremation that you'll want to be aware of.
  • Cultural or religious traditions: Ensure any important cultural or religious rituals are included.


Final Thoughts

The death of a loved one is never an easy experience, but knowing what steps to take in the Montreal area can provide a sense of order and comfort during this difficult time. By prioritizing your grief, relying on your support network, and honoring your loved one's wishes, you can navigate this journey with greater ease. Remember to be patient with yourself - there's no prescribed timeline for healing, only the path that feels right for you.

At Cleo Cremations, we are committed to offering exceptional compassionate service at an affordable price. If you have any questions about planning a cremation please reach out to our team 24/7 at (438) 817-1770; we’re here to help.